Privacy policy

Last updated: 2026-05-20 · Applies to all visitors of allesfahnen.ch

1. Controller

alles fahnen! produktionsgmbh
Alliogasse 29-33, 1150 Vienna, Austria
E-mail: kontakt@allesfahnen.at
Phone: +43 1 982 51 170

2. What data we process

When you visit allesfahnen.ch, we process the following data:

Visit data — IP address (anonymised), browser, operating system, referring URL, time. Stored for 30 days for security analysis.
Order data — name, address, e-mail, phone, payment data, order details. Stored for 10 years (Austrian commercial law).
Customer account data (if registered) — name, address, e-mail, order history, delivery addresses. Deletable on request.
Contact data — content of your inquiries via contact form or e-mail. Stored as long as necessary for the response, max. 2 years.

3. Cookies and tracking

We use only essential cookies for shop functionality (cart, login, language selection). No third-party tracking, no analytics cookies, no advertising cookies. Details in our cookie banner on first visit.

4. Recipients of your data

Your data is shared with the following processors:

Cloudflare — hosting and CDN (EU + US, GDPR-compliant per SCC)
Stripe — credit card payment processing (EU + US, GDPR-compliant)
PayPal — PayPal payment processing (EU + US, GDPR-compliant)
Brevo (formerly Sendinblue) — transactional e-mails (order confirmation, shipping notification). EU-based.
GLS / DHL — parcel delivery to Switzerland

No data is sold or passed on for advertising purposes.

5. Storage period

Data type	Period
Visit data (IP, log)	30 days
Order data	10 years (Austrian commercial law)
Customer account	until cancellation, then 10 years for order data
Contact inquiries	max. 2 years after last contact
Newsletter subscription	until cancellation

6. Your rights

You have the following rights regarding your personal data:

Right of access — what data we store about you (Art. 15 GDPR)
Right of rectification — correction of incorrect data (Art. 16 GDPR)
Right to erasure — deletion of your data, as far as legally permissible (Art. 17 GDPR)
Right to restriction — restriction of processing (Art. 18 GDPR)
Right to data portability — receive your data in machine-readable format (Art. 20 GDPR)
Right to object — to processing based on legitimate interest (Art. 21 GDPR)
Right of complaint — at the Austrian Data Protection Authority or your local supervisory authority

7. Contact for data protection

For questions on data protection, please write to: datenschutz@allesfahnen.at

8. Swiss DSG (Federal Data Protection Act)

For Swiss customers, the Swiss Federal Data Protection Act (DSG, in force from September 2023) also applies. Your rights under DSG are largely equivalent to those under GDPR. For complaints: Swiss Federal Data Protection and Information Commissioner (FDPIC).

9. Changes to this policy

We reserve the right to adapt this privacy policy in case of legal changes or technical adjustments. The current version is always available at https://www.allesfahnen.ch/en/pages/privacy.html.